How It Works

Personalisation

Each Oti & Marn piece is thoughtfully crafted to create a timeless, meaningful gift.

The Process

1. Select your piece
   Choose your item and click “Personalise It” to begin.
2. Refine the details
   Enter your chosen name or initials and select your preferred thread colour. A preview will guide your design.
3. Made to order
   Every piece is carefully embroidered to order.
   • Standard collections: dispatched within 4 days
   • Christmas collection: dispatched within 2–3 weeks
4. Design guidance
   Personalisation previews are indicative. While every effort is made to reflect the displayed style, we recommend referring to product imagery for the most accurate finish.
5. A simpler option
   Items may also be purchased without personalisation.
6. Gifting, considered
   All orders are sent without pricing or packing slips, ensuring a seamless gifting experience.
7. Our signature touch
   We may share selected pieces on our social channels. If you would prefer your order to remain private, please let us know.

Any questions please get in touch, were happy to help. 
hello@otiandmarn.co.nz